Your privacy is important to us. ChillnJoy keeps your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the ChillnJoy.com website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the ChillnJoy.com website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

ChillnJoy LLC will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

US Ground Shipping: Most purchases are shipped from our California warehouse and scheduled to arrive within 5-7 business days of shipment of the order. Orders are not processed or shipped on Saturday or Sunday. ChillnJoy LLC cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ChillnJoy or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping to: Hawaii, Alaska & Puerto Rico: Standard Delivery shipping rates do not apply to any orders shipped to Alaska, Hawaii, Puerto Rico or islands off the US. Please contact our office at (866) 522-2462 or email at support@chillnjoy.com to obtain an accurate shipping quote prior to ordering any products to be shipped to these states or International.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ChillnJoy reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

ChillnJoy LLC accepts the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

ChillnJoy LLC accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

The online store at ChillnJoy.com will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

ChillnJoy LLC will ship your product as it becomes available. Most purchases are shipped from our California warehouse and scheduled to arrive within 5-7 business days of shipment of the order. Orders are not processed or shipped on Saturday or Sunday. ChillnJoy LLC cannot guarantee when an order will arrive. However, there may be times when the product you have ordered is out-of-stock which will delay the fulfillment of your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ChillnJoy, Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that ChillnJoy LLC is not responsible for the operation of or content located on or through any such site.

These Conditions will supersede any terms and/or conditions you include with any purchase order(s), regardless of whether ChillnJoy LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers. The ChillnJoy website and online store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, the ChillnJoy online store shall immediately issue a credit to your credit card account in the amount of the incorrect price